About us

Ethics and Compliance

Ethics is a pillar of New Wave that enables us to achieve our purpose of leading a sustainable transformation.

Our governance structure includes, among other examples, a governance portal, an Ethics Committee and Channel, internal processes and policies that reaffirm our commitment to developing a responsible business based on integrity and transparency.

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Our guidelines

Code of Ethics and Conduct

More than just a document, our Code guides the company’s decision-making and the construction of our procedures and policies.

It also broadens our employees’ understanding of the topic by providing guidelines for acting responsibly and ethically.

Access the Code of Ethics

Some of the guidelines highlighted in the Code address:

Integrity

Commitment

Excellence

Teamwork

Initiative

Our values

Ethics is a New Wave value

Guided by our values, in addition to practicing ethical governance, we seek to prioritize sustainability in all our relationships.

To learn about all the company's values, click on the link below.

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Reports

Ethics Channel

We use an independent company to receive reports of misconduct, such as harassment, fraud and others. Registrations can be made at any time of the day, via free calls from anywhere in the country, and it is not necessary to identify yourself - anonymity is guaranteed. Visit the website: contatoseguro.com.br/newwave

Your identity will not be revealed under any circumstances.

Anonymity and confidentiality of information are guaranteed.

The service is provided by totally impartial ombudsmen.

Structure

Governance

Our governance was built to strengthen an organization committed to its values. Ethics is a central pillar for us, which is why we are constantly improving our internal practices and processes in this area.

Our structure includes

Board of Directors;

Code of Ethics and Conduct;

Ethics Committee;

Internal and external policies;

Communication and Training;

Document Center

To provide transparency to our processes, conduct and policies, we publish our documents that are public

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